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Privacy Policy

Effective: [Insert Launch Date]
Last Updated: [Insert Launch Date]
Version: 1.0

EduCalc EA is developed by Agric-Care Uganda Limited. This privacy policy explains how we collect, use, share, and protect your information when you use our mobile application. Your privacy is important to us, and we are committed to being transparent about our data practices.

1 Information We Collect

To provide EduCalc EA's features and improve your experience, we collect the following information:

Account Information

  • A unique Support ID used to identify your account
  • Optional email address and name, if provided
  • Account authentication credentials

Math Problem Data

  • Photos of math problems you choose to submit for solving
  • Equations entered through the Equation Builder
  • Your solution and solving history, saved to your account

Device Information

  • Device type and OS version
  • App version and usage statistics
  • General location (country/region), used only to determine currency defaults
  • Advertising ID – a unique, user-resettable identifier used for analytics and app improvement (collected via Google Analytics / Firebase)

Purchase Information

  • Token balance and purchase history, processed through Google Play Billing
  • We do not directly collect or store your payment card details — these are handled by Google Play

Camera & Photo Access

EduCalc EA requests camera access so you can photograph a math problem to be solved. Photos you submit are sent securely to our AI processing service to generate a solution and are not used for any purpose beyond delivering that solution to you.

2 How We Use Your Information

We process your information to deliver and improve EduCalc EA's core services:

Primary Uses

  • Generate step-by-step math solutions from your submitted photos or equations
  • Maintain your solution history via secure cloud sync
  • Provide currency and unit conversion tools
  • Process token purchases through Google Play Billing
  • Improve app functionality through analytics
  • Respond to support requests and technical inquiries
  • Send service updates and important notifications
  • Detect and prevent unauthorized access or fraud

What We Don't Do

We do not sell your personal information to third parties, display targeted advertisements, or use your submitted math problems for unrelated marketing purposes.

3 Data Sharing & Third-Party Services

We do not sell your personal information. We share data only with service providers necessary to operate the app:

Service Providers

These partners process data solely to provide specific services:

  • Firebase (Google): User authentication, cloud database storage, analytics, and crash reporting
  • AI Vision Processing Provider: Reads and interprets photos of math problems you submit, in order to generate a solution
  • Exchange Rate API Provider: Supplies currency conversion rates for UGX, KES, and TZS
  • Google Play Billing: Processes token purchases; we do not receive or store your full payment details

All service providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Agric-Care Uganda Limited, our users, or the public.

Business Changes

In the event of a merger, acquisition, or sale of assets, your data may be transferred. We will notify you of any material changes through email or in-app notification.

4 Data Security

We implement industry-standard security practices to protect your information:

  • Encryption of data in transit using HTTPS/TLS protocols
  • Secure Firebase Authentication with strong access controls
  • Regular security updates and vulnerability assessments
  • Restricted access to personal data within our organization

While we maintain rigorous security measures, no system is entirely risk-free. We encourage you to keep your account credentials confidential.

5 Data Retention

We retain your information as long as it is necessary to provide our services:

  • Account data: Retained while your account is active
  • Solution history: Stored to let you revisit past problems and solutions
  • Analytics data: Retained for up to 14 months for service improvement
  • Deleted accounts: Permanently removed within 30 days; backup copies may persist for up to 90 days

6 Your Rights & Choices

You have full control over your personal data. You may:

  • Access: Request a complete copy of your data
  • Correct: Update or modify inaccurate information
  • Delete: Request permanent deletion of your account and associated data
  • Export: Download your solution history in a portable format
  • Revoke Camera Access: Disable camera permission in your device settings at any time

To exercise any of these rights, contact support@agric-care.com with "Data Request" in the subject line. We will respond within 30 days.

7 Children's Privacy

EduCalc EA is intended for secondary and tertiary students, typically aged 13 and above. We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under 13, please contact us immediately so we can remove it.

8 Third-Party Privacy Policies

Our app integrates with services that maintain their own privacy practices. We encourage you to review their policies:

We are not responsible for the privacy practices of third-party services.

9 International Data Transfers

Your data may be processed and stored on servers in multiple countries, including the United States and European Union, where our service providers operate. We ensure appropriate safeguards are in place in accordance with applicable data protection laws.

10 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or user feedback. Updates will be posted in the app and on our website with a revised "Last Updated" date.

You Will Be Notified Of

Any material changes through in-app notification and/or email. Continued use of EduCalc EA following an update indicates your acceptance of the revised policy.

Have Questions About Your Privacy?

📞 Phone:
+256 774 480 686
🌐 Website:
agric-care.com
📍 Address:
Kampala, Uganda
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