Support & Help Center

Step 1: Open Google Play Store on your Android device

Step 2: Search for "IntelliFarmAI" or visit the direct link

Step 3: Tap "Install" and wait for the download to complete

Step 4: Open the app and create your account with your email

Step 5: Grant necessary permissions (location, camera, storage) to use all features

Location permission is used to:

• Determine your farm's agro-ecological zone for accurate recommendations
• Provide location-specific weather forecasts
• Calculate region-specific crop recommendations

You can disable location access in your phone settings if you prefer to enter your location manually.

IntelliFarmAI uses data from iSDAsoil, one of Africa's most comprehensive soil databases. The AI analysis provides:

• pH level predictions
• NPK (nitrogen, phosphorus, potassium) estimates
• Organic matter predictions

These predictions are comparable to laboratory soil tests. For critical agricultural decisions, we recommend getting a physical soil test from a laboratory to confirm results.

IntelliFarmAI supports all major crops grown in Uganda and East Africa, including:

• Cereals: Maize, wheat, barley, sorghum
• Legumes: Beans, peas, groundnuts
• Vegetables: Tomatoes, cabbage, onions, peppers
• Cash crops: Coffee, tea, cotton, sugarcane
• Fruits: Bananas, avocados, oranges, mangoes

If you don't see your crop, you can request it through the app's feedback feature.

Yes! Most IntelliFarmAI features work offline:

• ✅ Soil analysis and recommendations
• ✅ Crop recommendations
• ✅ Farm data access
• ✅ Pest identification (if you've downloaded the models)

These features require internet:

• ❌ Weather forecasts
• ❌ Market prices
• ❌ Syncing data across devices

Once you sync your data online, it's cached locally and available offline.

Step 1: Open IntelliFarmAI and navigate to the "Pest & Disease" section

Step 2: Take a clear photo of the affected plant or pest

Step 3: The AI will analyze the image and suggest possible pests or diseases

Step 4: Review the treatment recommendations provided

Tip: Take photos in good lighting and ensure the affected area is clearly visible for better accuracy.

Step 1: Open IntelliFarmAI and go to Settings (gear icon)

Step 2: Tap on "Account" or "Security"

Step 3: Select "Change Password"

Step 4: Enter your current password, then your new password

Step 5: Tap "Save" to confirm

For security, use a strong password with letters, numbers, and symbols.

Step 1: On the login screen, tap "Forgot Password?"

Step 2: Enter your email address associated with your IntelliFarmAI account

Step 3: Check your email for a password reset link

Step 4: Click the link and create a new password

Step 5: Use your new password to log in

Note: If you don't receive the email, check your spam folder or contact support.

To permanently delete your IntelliFarmAI account and all associated data:

Step 1: Open the app and go to Settings

Step 2: Scroll to the bottom and tap "Delete Account"

Step 3: Read the warning message carefully

Step 4: Enter your password to confirm deletion

Important: Account deletion is permanent and cannot be undone. All your data will be permanently removed within 30 days.

Try these solutions:

• Restart the app: Close IntelliFarmAI completely and reopen it
• Clear cache: Go to Settings → Apps → IntelliFarmAI → Clear Cache
• Update the app: Check Google Play Store for app updates
• Free up storage: Delete unnecessary photos or files on your phone
• Restart your phone: A fresh restart can improve performance
• Check internet connection: Slow internet can make the app feel slow

If problems persist, contact support with your device details.

For Camera Permission:

• Go to Phone Settings → Apps → IntelliFarmAI → Permissions
• Enable "Camera" permission
• Restart IntelliFarmAI

For Location Permission:

• Go to Phone Settings → Apps → IntelliFarmAI → Permissions
• Enable "Location" permission
• Make sure "Location" is set to "Allow all the time" or "Allow only while using the app"
• Restart IntelliFarmAI

If permissions are already enabled, try restarting your phone or reinstalling the app.